Supporting employers, employees and teams to resolve workplace conflict, communication breakdowns and interpersonal disputes with professionalism and discretion.
Enquire NowWorkplace mediation is suitable for employers, HR professionals, employees and teams dealing with workplace conflict that has not been resolved through normal channels. It is appropriate for early intervention, before issues escalate, and also for situations where formal processes have not produced a resolution.
It can be used for disputes between two employees, between an employee and a manager, or within a team where communication has broken down significantly. The process is voluntary and confidential.
Unresolved workplace conflict can affect morale, productivity and retention. Formal processes, including investigations and disciplinary proceedings, are often costly, adversarial and damage working relationships further. Mediation offers an alternative: a structured conversation where both parties are heard and where the focus is on workable outcomes.
Because mediation is voluntary and confidential, it often results in more genuine and lasting resolutions than imposed outcomes. People who participate in reaching an agreement are generally more committed to following through on it.
Contact us to discuss the situation, whether you're an employer, HR professional or an employee. We confirm whether workplace mediation is appropriate and explain the process.
We meet separately with each party to understand their perspective, explain the process and prepare them for a constructive joint session.
A structured, facilitated session where both parties can speak, be heard and work toward a professional resolution. The mediator keeps the conversation focused and respectful.
Where an agreement is reached, it can be documented. We can also discuss whether any follow-up support would be helpful for the team or working relationship.
Please note: Workplace mediation is a confidential process. It is separate from any formal investigation, disciplinary or HR process. This service provides general information only and does not constitute legal or employment advice. We recommend that employers seek independent employment advice in relation to any formal processes.
Get in touch for a confidential conversation about your workplace situation.